Fear the Bug, Episode 57: Tips for Upgrading to OnTime 2009

This week is for anyone who is still on an earlier version of OnTime and wants to move to the latest version of OnTime 2009. These quick tips will help you to get upgraded more easily.


Update:
This episode originally aired on December 30, 2008. This entry was updated on March 31, 2009 and replaced with the HD version for iTunes.

Fear the Bug, Episode 56: Task Improvements in OnTime 2009

OnTime 2009 is getting some major changes in one important area: Tasks. This week we discuss how tasks worked in OnTime 2008 and how they are changing in OnTime 2009.


Update:
This episode originally aired on December 23, 2008. This entry was updated on March 31, 2009 and replaced with the HD version for iTunes.

Fear the Bug, Episode 55: Notifications and Alerts

This week we discuss the ways in which you can create e-mail rules for OnTime 2009.  These are called either Notifications or Alerts and can be tied to items or projects.  These help you to monitor what activity occurs inside your database.


Update:
This episode originally aired on December 16, 2008. This entry was updated on March 31, 2009 and replaced with the HD version for iTunes.

Fear the Bug, Episode 54: V9 Preview - More New Features, Part 2

This week we'll cover some additional smaller features coming in OnTime 2009.  Take a look at how you can attach multiple files for Web, use inline attachments through e-mail, take advantage of some of the new filtering options, and maximize your OnTime experience through convenient keyboard shortcuts!  Check it out!

Click here for the iTunes link.

Fear the Bug, Episode 53: V9 Preview - More New Features

Next for OnTime 2009, we'll show you some other smaller features that are still very powerful!  Voting is now available for your items, making it easy to get feedback.  Copying projects with a "Deep Copy" makes it possible to now copy items inside the folder as well as the folder itself.  Also, time units can be customized for counting purposes.

Click here for the iTunes link.

Fear the Bug, Episode 52: V9 Preview - Project Wiki

The Project Wiki has received some special attention in OnTime 2009.   Through the Wiki you can now post comments, set up e-mail notification rules, revert the wiki to previous versions, and set up security for these permissions.  Come and see the new functionality of the Project Wiki in OnTime 2009!

Click here for the iTunes link.

Fear the Bug, Episode 51: V9 Preview - Project Dashboard

One of the new revisions to the OnTime 2009 Suite is the Project Dashboard.  This amazingly powerful feature will astound you with rapid charting and graphing that you can create with a few mouseclicks.  Worklogs have also been enhanced in 2009 and this timesheet data can be displayed on the Project Dashboard in the form of Burndown or Trend Analysis charts.

Click here for the iTunes link.

Fear the Bug, Episode 50: V9 Preview - The Releases Tab

One of the new additions to the OnTime 2009 Suite is the Releases tab.  Now your company can track products, versions, and milestones independently from your project tree.  Easily see what defects are in a certain version, or assign features and tasks to a particular milestone/sprint to complete in the future.  Come and see the new Releases tab in action!

Click here for the iTunes link.

Fear the Bug, Episode 49: Field Level Security

Did you know that you can block specific users from interacting with specific fields per project?  And that this is independent from field templates?  This week we'll teach you this little trick if you have certain fields that you don't want individual users to change.

Click here for the iTunes link.

Fear the Bug, Episode 48: OnTime Wiki

The OnTime Wiki acts as a great information repository for your projects and your company.  Wiki pages can contain text, images, links to internal wiki pages, and links out to external websites.  Attachments can be stored and referenced from the project tree, as well as wiki page histories that can be viewed for all wiki pages of a certain project.  Come and see what the OnTime Wiki has to offer!

Click here for the iTunes link.

 

Fear the Bug, Episode 47: Multi-Edit

The multi-edit menu is a powerful aspect of OnTime that allows users to make mass changes with a few mouse clicks.  Whether changing a single row or multiple rows, in OnTime Windows and Web these changes can take place directly through the main interface.  Learn to unlock the power of OnTime by saving time with the multi-edit tool!

Click here for the iTunes link.

 

Fear the Bug, Episode 46: Customer Portal, Part 2

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using.  There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal.

This week we'll cover security settings for Customer Portal.

Click here for the iTunes link.

 

Fear the Bug, Episode 45: Customer Portal, Part 1

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using.  There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal.  The next three weeks we'll cover different aspects of configuring Customer Portal for use by your customers. 

This week we'll cover basic security for customers and companies.

Click here for the iTunes link.

 

Fear the Bug, Episode 44: Views

There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web.  These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc.  Views can be created uniquely for each user to help manage different groups of settings that you may want to activate from time to time.  This week's podcast discusses views and some examples of how you can use them.

 

Click here for the iTunes link.

 

Fear the Bug, Episode 43: E-mail Templates

OnTime has powerful e-mail notification functionality that allows your users to designate when they receive e-mails from the system.  One part of this feature is the ability to work with "E-mail Templates" to control how e-mails look when they are automatically sent out to your users and/or customers.  This week we talk about the E-mail Templates window and how to configure it.

 

Click here for the iTunes link.

 

Fear the Bug, Episode 42: Utilizing Scrum in OnTime 2008

OnTime is such a flexible tool and it can be used in a variety of ways, with completely different methodologies.  One of the methodologies that works well with OnTime is Scrum.  This week we walk through a quick demonstration of setting up a new OnTime database for use with a Scrum methodology. 

 

Click here for the iTunes link.

 

Fear the Bug, Episode 41: Integrating PureChat v1.5 with OnTime

The new PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks!

This week's episode shows the technical details of setting up the integration between OnTime and Purechat. Watch this episode to see how to set up this time-saving functionality for your PureChat operators. If you haven't checked out PureChat yet, click here for a screenshot tour.

 

Click here for the iTunes link.

Fear the Bug, Episode 40: Optimizing OnTime Performance, Part 3

This is the final episode of a three-part series to help new and existing users
fully optimize the speed and performance of their OnTime experience. 
This week's episode covers the OnTime Database Optimization Tool, that can show statistics on your database configuration.  These numbers can help you to organize your data more effectively in OnTime.

Click here for the iTunes link.

Fear the Bug, Episode 39: Optimizing OnTime Performance, Part 2

This is a continuation the of a three-part series to help new and existing users
fully optimize the speed and performance of their OnTime experience. 
This week's episode covers OnTime settings that can be adjusted globally or locally to speed up performance.

Click here for the iTunes link.

Fear the Bug, Episode 38: Optimizing OnTime Performance, Part 1

This is the start of a three-part series to help new and existing users
fully optimize the speed and performance of their OnTime experience. 
This week's episode covers the basics of hardware and network
essentials for supporting OnTime.

Click here for the iTunes link.

Fear the Bug, Episode 37: Full Page Wiki

In OnTime version 8.1.2 we are introducing a new feature:  Full page Wiki!  This feature allows users of OnTime for Web to work with the Wiki on a separate browser page with no other windows cluttering the screen, like Projects or Details.  The URLs on wiki have also been streamlined and URLs to specific pages can now be accessed.  See this week's episode for more details.

Click here for the iTunes link.

Fear the Bug, Episode 36: Copying & Moving Items

When copying and moving items in OnTime, there are some things to keep in mind when it comes to the data in those items.  Which fields will move over properly?  Can custom fields move from a defect to a feature, for instance?  Are there any system fields that have special behaviors when moving from one item type to another?  This podcast answers these questions as we discuss the data behind moving and copying items in OnTime.

Click here for the iTunes link.

Fear the Bug, Episode 35: Remote Server

Remote Server is a very handy tool for users wishing to utilize OnTime Windows and OnTime VS.Net without having direct access to SQL Server.  This week we discuss Remote Server in detail and how to set it up.

Click here for the iTunes link.

Fear the Bug, Episode 34: Using the Datagrid

If you're new to OnTime, then this podcast is for you!  This week we examine the datagrid for OnTime and show you how to add, remove, and resize columns, as well as perform text searches, sorting, and grouping.  We also show you the very useful multi-edit feature to make mass changes to your items.

Click here for the iTunes link.

Fear the Bug, Episode 33: Custom Fields in Projects

Custom fields are a great asset to OnTime, and there are several different ways that you can use them.  This week we talk about creating and using custom data inside projects.

Click here for the iTunes link.

Fear the Bug, Episode 32: User Dashboard

The User Dashboard in OnTime is a great way to look at items across types and edit them.  See how to view and search through data regardless of its type (Defect, Feature, Task, Incident) by taking advantage of the User Dashboard.

Click here for the iTunes link.

Fear the Bug, Episode 31: E-mail Tab

OnTime's E-mail tab is a great new feature of version 8.1.  In this week's podcast we show you some of the functionality of this new, useful area of OnTime that allows you to search through your attached e-mail content.

Click here for the iTunes link.

Fear the Bug, Episode 30: Color Coding

One great feature of OnTime 8.1 is the ability to add color schemes to the main grids of OnTime Windows and OnTime Web.  This week we cover how to activate this functionality to allow color changes for items based on their Priority, Status, Severity, and Workflow.

Click here for the iTunes link.

Fear the Bug, Episode 29: Management Console

OnTime 8.1 introduces the Management Console, a great window for administrators to see in one place all of the tools provided for management of the OnTime database.  This week we show how to use the Console, but more importantly how to set it up for your users.

Click here for the iTunes link.

Fear the Bug, Episode 28: Treeview Pane

The Treeview Pane in OnTime allows for quick-filtering by Project, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of.  Check out this week's podcast on the Treeview Pane.

Click here for the iTunes link.

Fear the Bug, Episode 27: OnTime 8.1 RC

OnTime 8.1 is going to be released in June with some great features, and it's available as a Release Candidate right now from our website!  This podcast covers three of the features released in the RC candidate for OnTime 8.1.

Be sure to check out this great OnTime 8.1 blog article with screenshots and more details. 

Click here for the iTunes link.

 

Fear the Bug, Episode 26: Basic Workflows

Workflows in OnTime are the equivalent of business processes.  Armed with such a flowchart one can describe the stages of a system that items pass through.  This week's podcast discusses the basics of what workflows are and the different settings you can control on each stage.

Click here for the iTunes link.

Fear the Bug, Episode 25: User Options

Did you know that each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version?  This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web.

Click here for the iTunes link.

Fear the Bug, Episode 24: OnTime 8.1 Beta

This week we released the OnTime 8.1 Beta 1 out to the public and there are some great features inside!  In this podcast we review these features.

If you're interested in trying these out yourself, you can download the OnTime 8.1 Beta from the link off our main page.


Click here for the iTunes link.

Fear the Bug, Episode 23: Authentication

There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place.  This week we talk about these forms of authentication.

Click here for the iTunes link.

Fear the Bug, Episode 22: Item Locking

OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it.  This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand when it comes to item-locking in OnTime.

Click here for the iTunes link.

Fear the Bug, Episode 21: Security Roles (UPDATED)

Security Roles are templates of privileges that you can assign out to your users--one or many.  This week's podcast walks through the creation of a role and applying them to separate users.


UPDATED: Fixed a mistake about reporting security roles.


Click here for the iTunes link.

Fear the Bug, Episode 20: Backup & Restore (UPDATED)

Did you know that OnTime includes tools to help you backup and restore your OnTime database?  This week's podcast covers the basics of restoring and backing up a database through the OnTime system.


UPDATED: Added note about needing to backup from the SQL server itself.


Click here for the iTunes link.

Fear the Bug, Episode 19: Worklogs

Worklogs are the time sheets of OnTime.  They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents.  There are several ways to interact with worklogs and this week's podcast covers them in detail.

Click here for the iTunes link.

Fear the Bug, Episode 18: Field Template Basics

Did you know that field templates can be applied two different ways?  And that the two "edit" buttons on the main interface tie directly into how these field templates are used?  This week's podcast discusses these topics and how to control such permissions through security roles.

Click here for the iTunes link.

Fear the Bug, Episode 17: Reporting Shortcuts

Last week we talked about filtering reports through the main interface by clicking on projects, filters, text searches, and column sorts.  These four different data modifications can be inserted into a report "shortcut" and run with one click of a button.  Learn about reporting shortcuts inside.

Click here for the iTunes link.

Fear the Bug, Episode 16: Reporting Basics

Need some help getting started running reports?  This week's podcast covers the basics of running reports and sending data to those reports.  Did you know there are four ways you can manipulate what data is sent to a report without any direct report customization?  Check out the podcast!

Click here for the iTunes link.

Fear the Bug, Episode 15: Custom Fields in Action

This week's podcast is for new users who want to see custom fields in action.  Watch this video to see the usage of custom fields inside field templates.

Click here for the iTunes link.

Fear the Bug, Episode 14: Customizing Sections

This week's podcast shows how the major and sub tabs on the main user interface can be renamed and removed.  Also, we show how to add tabs that are large text fields.

Click here for the iTunes link.

Fear the Bug, Episode 13: History and Audit Trails

This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents, as well as project wiki pages.

Click here for the iTunes link.

Fear the Bug, Episode 12: OnTime 2008 Resources

There are lots of free resources that are available on the web for those interested in OnTime 2008.  This week's podcasts points out all of these resources for those who are new to OnTime.  Take a listen to hear about forums, blogs, training classes, live demos, and more!

Click here for the iTunes link.

Fear the Bug, Episode 11: Configuring E-mail

When users want their e-mail to integrate with OnTime 2008, there are a couple settings to activate.  This week's podcast covers those settings to help your e-mail send and receive properly through OnTime.

Click here for the iTunes link.

Fear the Bug, Episode 10: Tips for Upgrading to OnTime 2008

This week is for anyone who is still on OnTime 2006 or 2007 and wants to move to the latest and greatest version of OnTime 2008. These quick tips will get you upgraded with ease.

Click here for the iTunes link.

Fear the Bug, Episode 9: Custom Fields for Customers

Tracking customized data for your customers and the individual contacts of those companies can be very important to your business. Learn in this week's podcast how easy it is to add custom fields for customer and contacts in OnTime 2008.


Click here for the iTunes link:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=270249439

 

Fear the Bug, Episode 8: Applying Filters

Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on more advanced applications of filters: archiving, alerts, customer portal, and reporting.

Click here for the iTunes link:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=270249439.

Fear the Bug, Episode 7: Filters Overview

Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on the simplest application of filters: searching data in your main grid in OnTime 2008.

Click here for the iTunes link:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=270249439

Fear the Bug, Episode 6: Import and Export (Part 3 of 3)

Part 3 of 3 on a series describing importing and exporting in OnTime 2008:

Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode focuses on importing customer and contact data into OnTime 2008.

Click here for the iTunes link:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=270249439

Fear the Bug, Episode 5: Import and Export (Part 2 of 3)

Part 2 of 3 on a series describing importing and exporting in OnTime 2008:

Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode is the start of a multi-part series to help new users understand the basics of importing and exporting items across the OnTime 2008 system.


Click here for the iTunes link:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=270249439