Wednesday, April 30, 2008

Fear the Bug, Episode 23: Authentication

There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place.  This week we talk about these forms of authentication.



Click here for the iTunes link.



Tuesday, April 22, 2008

Fear the Bug, Episode 22: Item Locking

OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it.  This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand when it comes to item-locking in OnTime.

Click here for the iTunes link.

Tuesday, April 15, 2008

Fear the Bug, Episode 21: Security Roles (UPDATED)

Security Roles are templates of privileges that you can assign out to your users--one or many.  This week's podcast walks through the creation of a role and applying them to separate users.


UPDATED: Fixed a mistake about reporting security roles.


Click here for the iTunes link.

Monday, April 7, 2008

Fear the Bug, Episode 20: Backup & Restore (UPDATED)

Did you know that OnTime includes tools to help you backup and restore your OnTime database?  This week's podcast covers the basics of restoring and backing up a database through the OnTime system.


UPDATED: Added note about needing to backup from the SQL server itself.


Click here for the iTunes link.


Tuesday, April 1, 2008

Fear the Bug, Episode 19: Worklogs

Worklogs are the time sheets of OnTime.  They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents.  There are several ways to interact with worklogs and this week's podcast covers them in detail.

Click here for the iTunes link.