Tuesday, October 21, 2008

Fear the Bug, Episode 46: Customer Portal, Part 2

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using.  There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal.

This week we'll cover security settings for Customer Portal.


Click here for the iTunes link.

 

Monday, October 13, 2008

Fear the Bug, Episode 45: Customer Portal, Part 1

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using.  There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal.  The next three weeks we'll cover different aspects of configuring Customer Portal for use by your customers. 

This week we'll cover basic security for customers and companies.


Click here for the iTunes link.

 

Monday, October 6, 2008

Fear the Bug, Episode 44: Views

There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web.  These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc.  Views can be created uniquely for each user to help manage different groups of settings that you may want to activate from time to time.  This week's podcast discusses views and some examples of how you can use them.
 
Click here for the iTunes link.

 

Friday, October 3, 2008

Fear the Bug, Episode 43: E-mail Templates

OnTime has powerful e-mail notification functionality that allows your users to designate when they receive e-mails from the system.  One part of this feature is the ability to work with "E-mail Templates" to control how e-mails look when they are automatically sent out to your users and/or customers.  This week we talk about the E-mail Templates window and how to configure it.
 
Click here for the iTunes link.